Terms and Conditions

 1.Provisional bookings can be made by email and held for five days. The reservation will be confirmed upon receipt of the the deposit. A rental deposit of one-quarter of the rental is required on booking with the balance paid six weeks before the first day of the holiday. If the booking is made within eight weeks of the holiday, the full amount is to be paid at the time of booking. Bookings are from 4pm on the day of arrival until 10 am on the day of departure. Heating electricity and bed linen are included in the rental. Towels are included in the rental.

2. Once the booking is confirmed the Hirer is responsible for the total cost of the holiday. The rental deposit is refundable if a cancellation is made up to 8 weeks before the start of the holiday. If the booking is cancelled within 8 weeks before the start of the holiday, the rental deposit is non-refundable. No refunds will be given on cancelled short breaks or bookings which are made within four weeks before the start of the holiday, whether or not the property is re-let. We  recommend that holiday insurance, including cancellation insurance, be taken out. If for any reason the property is not available or has been rendered unsuitable for holiday letting  (for example, but without limitation, by reason of fire, damage or system fault or failure) the Owners will refund in full all rent and any security deposit paid by the Hirer, but there will be no further claim against or liability the Owners or any agent of the Owners in respect thereof or in respect of any associated or consequential loss.

3. Method of Payment - Payment shall be made by BACS or by cheque. No VAT is currently (at the time of preparation of these Terms and Conditions) charged on the rental, but if the situation changes and it becomes payable, it will have to be added to the rental.

4. The Hirer is responsible for the holiday accommodation and its equipment and furnishings during the period of their stay and for the obligations and conditions of the booking. The accommodation, furnishings, equipment, utensils etc. should be left in the same state of cleanliness and general order in which found. The Hirer shall ensure that each member of its party shall not cause any disturbance, nuisance or annoyance to any neighbour of the property.

5. In the case of any problems, please contact the Owners or the Owners'  agent or representative immediately and every reasonable effort will be made to rectify any problem. Complaints not reported during occupancy cannot be investigated at a later date. Whilst the Owners will do everything reasonable within their power to effect speedy repairs to the property and/or furnishings, equipment,appliances or facility that may breakdown, be faulty or fail during the holiday, no guarantees are given and no refunds will be made should any such fault, failure or breakdown occur and not be remediable or rectifiable either immediately or during the holiday.

6. The Owners or their representative(s) shall be allowed access at any reasonable time during the holiday occupancy for the purpose of inspection or to carry out works or repairs deemed by the Owners necessary to the property or the equipment and fittings.

7. The number of persons using the accommodation (except for babies in cots where applicable) shall not exceed the maximum stated unless previously arranged. Cots are deemed suitable for babies up to 2 years.This booking is personal to the Hirer and cannot be assigned or passed to any other person.

8. No liability is accepted for any loss, damage, sickness or injury howsoever caused which may be suffered or  sustained by the Hirer or any member of the party or any invited person or vehicle or its contents or any property or possession of the Hirer or any member of the party or any invited person. Please take out your own insurance. To the extent that the Owners are liable for any such loss, damage, sickness or injury the Hirer agrees to indemnify the the Owners in full for such liability.

9. The property is strictly non-smoking. In addition to condition11. below, if in the opinion of the Owners or the Owners' agent, smoking has occurred on the property in breach of the above undertaking the Owners will have the right to forfeit all or part of the good housekeeping deposit (without limitation to the generality of condition 13. below) as may, in their or their agent's opinion, be required to pay for any damage and to defray the expense of cleaning the property.

10 Any damages or breakages must be paid for. Accidental damage/breakage of a minor nature will, at the Owners' discretion, not normally be charged for. Please leave a note for our house-keeper so that any breakages can be replaced/repaired. A good housekeeping deposit of £75 (for the House)  must be sent with the balance of the rental. The Hirer agrees that this may used to offset the cost which, in the Owners' or the Owners' agent's opinion, is required to remedy any damage and/or breakages or carry out any additional cleaning (beyond that usually undertaken on changeover day) to restore the property to a clean and satisfactory state. Any balance not so required will be refunded to the Hirer. This and condition 11 shall be without any prejudice to any other rights and remedies of the Owners.

11. The lead name on the booking is responsible for the behaviour of the party and for the condition in which the property is left at the end of the holiday and shall be (along with each adult member of the party) jointly and severally liable in respect of the obligations of the Hirer under these Terms and Conditions and agrees that he or she is contracting as agent for each member of the party and will be responsible for compliance by each member of the party with these Terms and Conditions.